Customer Care service

General Information

Price : 80 000,00 ₦

Posted on the 10/12/15

Ad details

As a bank customer service representative, you will answer the phone and listen to customers' questions and concerns. You will answer their questions about bank products and try to solve any problems they may have, following the bank's procedures. For example, you may be authorized to cancel bank cards that have been stolen and to issue new cards. If a certain problem is particularly difficult, or if the customer is being unreasonable, you must know when to pass the call on to a manager.

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